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• Training Manager User Guide (html)
• Training Manager User Guide (pdf)

Many of you contacted us and requested an option to define a “grace period” for new hires in order to give them a reasonable amount of time to complete the training before it would appear “Overdue” on the status reports. I’m happy to announce that this option is now available in the current version of Training Manager.

Now you may set the “Initial Training Due Date” when adding an Assignment as shown in this example:

As you can see, the initial training is due “By Hire Date + 30 Days”. The training status for the first 30 days will no longer appear as “Overdue”. Instead, it will appear as “Untrained” if it hasn’t been completed during the first 30 days. This lets you know that the training is required, but it is still within the grace period. The status will change to “Overdue” if it hasn’t been completed after 30 days, otherwise, it will change to “Up to date” after it has been completed.

We hope this feature will help to make the status reports more useful for your organization. Thanks to everyone who provided the feedback leading up to this enhancement.

We hope this will improve the download experience by improving the reliability of the downloads and making it much faster to download the software.

*Download servers are located in 14 Cities across 3 Continents:

United States

• Ashburn, VA 
• Dallas/Fort Worth, TX
• Los Angeles, CA
• Miami, FL
• Newark, NJ
• Palo Alto, CA
• Seattle, WA
• St. Louis, MO

Europe

• Amsterdam
• Dublin
• Frankfurt
• London

Asia

• Hong Kong
• Tokyo

Requirements:

The list of courses should be in a comma-separated-values format (.csv). If you have the list in MS Excel, you can use the Save-As function to save the file as a .csv file. A .csv file can be opened in MS Excel, or in Notepad. For example, here is a sample listing of 2 courses in .csv format and displayed as text:

Sample Data:

CourseTitle,CourseNumber,CourseCategory,DefaultLocation
Introduction To Customer Service,CS101,Internal,Training Room #1
Advanced Customer Service,CS400,Internal,Training Room #2

The field delimiter is a comma. If your course information contains commas in the actual field values, you will need to use a text qualifier as shown below:

CourseTitle,CourseNumber,CourseCategory,DefaultLocation
“Customer Service, Introduction”,”CS101″,”Internal”,”Training Room #1″
“Customer Service, Advanced”,”CS400″,”Internal”,”Training Room #2″

Note that in the above example, a comma appears in the CourseTitle field. In order to include this data in the import and prevent the program from seeing the comma as the separation before the next field, quotation marks are placed around the field values.

Testing:

You may run a test import by copying the example data above and pasting it into an empty notepad file. Save the file with the extension .csv on the end, and then import the data using the menu option Tools –> Import –> Courses.