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Category Archive for 'Knowledge Base'

A new Vehicle Manager User Guide is now available for online browsing or download/print:

Vehicle Manager User Guide (html)
Vehicle Manager User Guide (pdf)

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A new Asset Manager User Guide is now available for online browsing or download/print:

Asset Manager User Guide (html)
Asset Manager User Guide (pdf)

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A new User Guide for Training Manager is now available for online browsing or download:

Training Manager User Guide (html)
Training Manager User Guide (pdf)

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As most of you know, Training Manager allows you to configure required training for your personnel. In previous versions of Training Manager, these requirements were enforced “Immediately” meaning that as soon as you added a new employee to the database and assigned them to one of the Groups or Job Roles with assignments, they would [...]

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You may import your master course list using the menu option Tools –> Import –> Courses.

Requirements:
The list of courses should be in a comma-separated-values format (.csv). If you have the list in MS Excel, you can use the Save-As function to save the file as a .csv file. A .csv file can be opened [...]

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We often receive emails from customers who have purchased a Standalone edition of one of our software products for use on a single computer and then later decide they would like to upgrade to a Network edition for use on multiple computers. One of the questions that comes up is:
Can I upgrade to a server [...]

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“Assignments” in Training Manager allow you to track the status of required training for your personnel. This post provides clarification about how this feature works and how the training status is updated.
You may create assignments on the Assignments tab which will set required training for individuals based on the criteria you have chosen.  There are [...]

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Software License Pricing

Lately, we have received a lot of inquiries about recurring license fees like this one:
Is this a one time payment, or are there annual license fees as well?
The cost for our software products is a 1 time fee for the current version of the software.  You are not required to pay any additional monthly [...]

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Our products require the .NET Framework V2 to be installed on the computer in order to run. Many computers have this component installed already. If the component is missing, the installation program will attempt to download it from the internet. If the computer is missing the .NET Framework V2, and the computer is not connected [...]

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Question: Why doesn’t the license key I just received work?
Vehicle Manager comes in four different editions, and the license key you purchased must match the edition that you are attempting to enter it in.  For example, a license key for the “Home Edition” will not work in the “Fleet Edition”.
You can check to see which [...]

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